Privacy Policy

At Honey Valley, we respect the privacy of every person who visits our store or places an order with us. This policy explains how we collect, use, and protect your personal information.

What We Collect

When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment details. Payment card information is processed securely by our payment provider and is never stored on our systems.

We may also collect browsing data (pages visited, time on site, device type) via cookies and analytics tools to help us improve the shopping experience.

How We Use Your Information

Your information is used solely to process and deliver your orders, respond to your enquiries, and — where you have opted in — to send you updates about new products and offers. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies

We use essential cookies to run the store and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

Data Retention

We retain order and account data for as long as necessary to fulfil our legal and tax obligations, typically up to seven years. You may request deletion of your personal data by writing to us.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at honeyvalleyfze@gmail.com.

Contact

Honey Valley FZE, United Arab Emirates. Email: honeyvalleyfze@gmail.com.