Shipping Policy

We deliver across the UAE. Orders are dispatched from Dubai.

Delivery rates

Standard delivery is AED 25. Delivery is free on orders of AED 250 or more. The final charge is shown at checkout.

Dispatch and delivery

Delivery across the UAE takes 1–5 business days after payment confirmation. Tracking is provided when your order is on its way. For a time-sensitive order, contact us before purchasing.

Care for every jar

Orders are packed to protect the jars during delivery. Gift collections and their final presentation are coming soon and are not available to order.

Damaged or incorrect orders

Contact us within 48 hours of delivery with your order number and photographs. See our Returns & refunds policy.

Contact

Email support@honeyvalley.store We aim to respond within one business day.